Privacy policy

This notice explains how FBR Invoice Software handles information submitted through this public website.

Information we collect

We collect the information you choose to provide, such as your name, company name, email address, phone number, area of interest and message. Our server may also process basic technical and security information, including IP address, browser information, requested pages and timestamps. Do not submit passwords, API keys or FBR credentials through a public form.

How we use information

We use information to answer inquiries, prepare quotations, arrange demonstrations or onboarding, provide requested support, protect the website from misuse and meet operational or legal obligations. We do not sell personal information.

Service providers and disclosure

Information may be processed by authorized staff and providers that support hosting, databases, email delivery, security, backups or analytics where those services are enabled. We may also disclose information when required by law, to protect legitimate rights, or as part of a business transaction subject to appropriate safeguards.

Cookies and analytics

The website may use essential cookies for security and form operation. Optional analytics is used only when configured by the website operator. Browser controls can restrict non-essential cookies, although some functions may be affected.

Retention and security

Inquiry information is retained only as long as reasonably needed for follow-up, service delivery, recordkeeping, security and applicable legal obligations. Records that are no longer required are deleted or anonymized through normal operational and backup cycles. We use reasonable access and security controls, but no internet transmission or storage system can be guaranteed completely secure.

Your choices and contact

You may ask about, correct or request deletion of personal information, subject to identity verification and any record we must retain by law or for legitimate business purposes. Use the contact page and published contact details for a privacy request.

International processing and children

Some technology providers may process information outside Pakistan under their own safeguards. This business website is not directed to children and is intended for people acting in a professional or commercial capacity.