Frequently asked questions

The sandbox is a non-production environment used to test representative invoice data, validation responses and integration behaviour. A successful sandbox test does not activate production access or guarantee that every production invoice will be accepted.

Production activation depends on the taxpayer’s applicable FBR or PRAL process, credentials, authorisations and the confirmed integration arrangement. Our team can configure the agreed software workflow after those prerequisites are verified.

The taxpayer business remains responsible for its registrations, authorised users and credentials. Credentials should be shared only through an approved secure process and never through this website’s public inquiry forms.

The software helps prepare, validate, transmit and track invoice information. The business is responsible for accurate and authorised source data; FBR controls external validation and acceptance; any licensed integrator or PRAL role depends on the arrangement applicable to that taxpayer.

Review the exact response, distinguish data errors from connectivity or credential issues, correct the source record where appropriate and retry only through the permitted workflow. Neither the software provider nor an integrator can guarantee approval.

FBR Digital Invoicing is an electronic invoicing framework through which invoice information is transmitted digitally to the Federal Board of Revenue (FBR) in the prescribed structured format.

Our software helps businesses create, validate, submit, manage and track invoices that need to be transmitted to FBR. It simplifies the technical process and provides a user-friendly interface for managing digital invoices.

FBR has made electronic invoicing mandatory for registered persons covered under the applicable rules and notifications. Businesses should confirm their specific applicability according to their registration and current FBR requirements.

No. Our software is an independent commercial invoicing solution designed to facilitate integration and invoice processing according to FBR Digital Invoicing requirements. It should not be represented as software developed or officially endorsed by FBR.

FBR states that there is no general downloadable FBR invoicing application for this purpose. FBR provides technical documentation and APIs for integration.

FBR's current framework requires notified registered persons to integrate their ERP, POS or invoicing system through a licensed integrator. PRAL is also identified by FBR as a licensed integration option.

Yes. You can use the software as a standalone Digital Invoicing solution to create and manage invoices without implementing a complete ERP system.

Yes. ERP integration can be provided where the existing ERP supports the required APIs or integration mechanisms. Integration scope depends on the ERP and business requirements.

Yes. Odoo integration can be provided so eligible invoice information can be transmitted from Odoo through the Digital Invoicing integration workflow.

Yes. API-based integration can be implemented for compatible custom ERP, accounting, POS, e-commerce or billing systems.

The system is designed to communicate with the FBR Digital Invoicing APIs. FBR's current technical specification provides real-time Web API methods for invoice validation and submission.

Yes. The system can validate required invoice information before final submission and display validation issues that need to be corrected.

The system displays the validation or submission response received from FBR so that incorrect information can be identified, corrected and resubmitted where applicable.

Yes. Invoice records include submission and validation status so users can differentiate between pending, successful and failed transactions.

Yes. Relevant FBR response information can be stored against the invoice for tracking, troubleshooting and future reference.

Yes. The system maintains invoice history and allows invoices to be searched and reviewed using available filters and invoice information.

Yes. Invoices can be generated in a printable format for business records and sharing with customers.

The system supports QR-code-based invoice presentation where required as part of the configured Digital Invoicing workflow.

Yes. Customer and buyer information can be maintained so frequently used information does not need to be entered again for every invoice.

Yes. Products and services can be maintained in the product master along with relevant tax and invoicing information.

Yes. HS/PCT Code information can be maintained against products and invoice lines as required for FBR invoice submission.

The system can help users search, select and reuse HS Codes associated with products. Automated suggestions can reduce manual effort, but the business remains responsible for ensuring that the selected classification is correct for the actual goods or services being supplied.

An HS Code may be rejected when it is incompatible with the selected sale type, unit of measurement, rate or other FBR reference information. FBR provides reference APIs used to validate these combinations.

Yes. Applicable FBR sale types can be incorporated into the invoice workflow so the correct taxation scenario can be selected for each invoice or invoice line.

Yes. Different applicable sales tax rates can be handled according to the transaction, product and FBR configuration.

Where applicable to the transaction, relevant SRO schedule/item information can be incorporated into the invoice data required for FBR submission.

Yes. Relevant FBR units of measurement can be associated with invoice items based on the product and transaction requirements.

Yes. The software is designed to support different invoicing scenarios involving goods and services, subject to the applicable FBR sale type, tax treatment and required information.

Yes. Registered buyer information such as NTN/CNIC, business name, province and address can be captured as required.

The system can support transactions involving unregistered buyers where permitted, subject to the information required under the applicable FBR rules and invoice scenario.

Depending on the transaction, information may include seller details, buyer details, invoice date, invoice type, product/service description, HS Code, quantity, unit of measurement, sale type, tax rate, taxable value and other applicable tax information.

Yes. Bulk invoice processing through structured Excel/CSV import can be used where enabled, allowing businesses with larger invoice volumes to avoid entering every invoice manually.

Imported invoice information can be validated so missing or incorrect information can be identified before invoices are submitted.

Invoice information can be exported where the required export functionality is enabled, making it easier to perform reconciliation, reporting and record management.

Yes. Multiple users can be created according to the organization's setup and subscription, with access controlled according to their responsibilities.

Multi-company onboarding can be supported depending on the selected configuration and commercial arrangement. Each registered company maintains its own relevant invoicing and FBR configuration.

Multi-branch requirements can be configured depending on the business structure and invoicing workflow.

Production and sandbox API communication requires the appropriate credentials/security token issued through the applicable FBR/PRAL Digital Invoicing onboarding process. The API uses authorization credentials with invoice requests.

Yes. Integration can first be tested against the FBR sandbox environment before moving to production, allowing configuration and invoice scenarios to be verified.

Sandbox is used to test integration and invoice scenarios without treating the transactions as normal live production submissions. Production is used for actual business invoice transmission after the required integration process has been completed.

The software can retain invoice and response information so failed or pending submissions can be identified and retried according to the configured workflow rather than losing the invoice data.

Yes. Error and response information is displayed to help identify issues such as missing fields, invalid tax information, incompatible HS Codes or other validation problems.

Relevant invoice creation, submission, response and status information is maintained to provide traceability of the Digital Invoicing workflow.

Yes. Technical support is available for system usage, invoice submission issues, configuration, FBR response troubleshooting and supported integration-related matters according to the applicable package or agreement.

Yes. Each newly registered company currently receives 3 free invoices so the invoicing workflow can be tested before subscribing to a paid package.

The Monthly Plan is currently Rs. 7,000 and includes up to 300 invoices per month, subject to the applicable package terms.

The 6-Month Plan is currently Rs. 32,000 and includes up to 2,000 invoices during the package period, subject to the applicable package terms.

The Annual Plan is currently Rs. 60,000 and includes up to 5,000 invoices during the annual package period, subject to the applicable package terms.

Additional invoices can currently be charged at Rs. 12 per invoice, according to the applicable subscription terms and commercial agreement.

Contact our team and provide your basic business and Digital Invoicing requirements. We will assess whether you require the standalone invoicing portal, ERP/API integration or additional configuration and guide you through onboarding, testing and production readiness.